The trend of exit interviews is adopted by a lot of companies now days. Such interviews make a person within the organization know that manager, director as well as the company as a whole is really concerned about someone who is leaving. In the process of exit interviews, you get to know some really good points to improve upon, so that unnecessary turnover can be prevented in future.

Why Exit Interviews are Important

Exit interview gives you the reason to understand why people are leaving the company unexpectedly and thus set areas of improvement for the company.

There are many ways in which exit interviews can be conducted in the company. Some prefer to give questionnaire to the employee and ask them to hand it on the final day or within 30 days of leaving, while others prefer to conduct exit interviews by telephone. Person to person interviews are also conducted by HR people or sometimes by a third party to increase the confidentiality or neutrality.

Important Exit Interview Questions

Some typical questions, which are asked at exit interviews include:

1. What did you enjoy the most about working in the company?
2. What did you enjoy the least and Why?
3. What are the suggestions and comments you would like to give that will make the organization grow stronger and become more successful in future?
4. Do you think that we solve the problems on the job in an effective and timely manner? How can it be more improved?
5. You had a clear picture of your specific career possibilities in the company?
6. What are the possible thinks, which might make you, re-think on your decision to leave?

Coaching Questions for Managers

While looking over past interview feedback, you might observe some trends indicating a deeper problem or highlighting new opportunities within the company or team? For example:

1. What is the average time period at which people working in the company leave their job?
2. What are the most prominent 3 reasons, employees leaving the company give?
3. What are the top three positions in the company that have highest turnover?
4. Is there any specific turnover issue within certain departments or teams?
5. What changes can be implemented internally within the organization that will increase job satisfaction amongst employees with high potentials?
6. What are you individually doing that will prevent any other resignations in your team?

Always remember that, if exit interviews are handled respectfully, they can provide wealth of information for keeping your company grow and refine its success. Your past employee will also feel like providing honest feedback and will have a positive image about the company.